Customer Service

Privacy and Security

Returns and Replacements

Ordering

Payment, pricing and Promotions

 

Deliveries will usually be received within 2 working days, subject to stock availability. Weekends and Bank Holidays are not working days. Delivery will be via carrier. Occasionally there will be delays, we cannot be held responsible for these delays. Delivery charges are not refundable.

All deliveries are subject to stock availability at time of order

Office hours are 8.30am - 4.00pm Monday to Friday Tel 0800 048 0786 help@theskirtingboardshop.co.uk

The Skirting Board Shop. Chancery Gate Business Centre, Soapstone Way, Irlam. Manchester, M44 6RA (Please note we do only operate online, we can take your order Via Telephone or you can place online via Our Website)

 Privacy and Security

 The Skirting Board shop is committed to safeguarding the privacy of our visitors. Our website uses cookies. We will ask you to consent to using cookies when you first visit the site.

 We may collect and use the following information:

      I.         Information that you provide to us for the purpose of registering with us.

     II.         Contact information such as name, postal address and email address

   III.         Location, page views, length of visit, website navigation, browser and operating system.

   IV.         Information relating to transactions and purchases from the site

This information will only be used by ourselves to provide us with a better understanding of our customers to help improve the services we offer.

We may periodically send emails about new products, promotions, special offers and any other information you may find interesting.

 Returns and Replacements

We are happy to accept any product return providing the product is in its original packaging. You will be required to pay for the return to ourselves. All returns must be made within 30 days of receipt of goods. In order to arrange a return please call us on 0800 048 0786

We will not take responsibility for damage or loss of materials when returning products. Please ensure a courier service is used and products are tracked in transit. 

Ordering

Our products can be purchased using our online ordering system. Please select the product you require by size, profile and finish.

You will be asked to select the number of lengths or sets of product you require. To assist with this please use our handy calculator found on the product pages. Should you need help with size conversions, see our blog for a handy size conversion guide.

Storage and handling

Due to the nature of the products, delivery must be accepted in person and the products stored in a dry environment. All products supplied are moisture resistant only . Products are not water proof. The Skirting Board shop will not be held responsible for products left in wet, unsuitable conditions. 

Payment, pricing and promotions

Payment is made through our secure pay pal system or via a credit or debit card

Website pricing is for online purchases only. All prices shown are £ pounds sterling. Cost for delivery will be applied during the checkout process.

A confirmation of your order will be sent via email. Please note that an e-mail confirmation of your order does not guarantee acceptance of that order. We reserve the right to limit quantities or refuse to sell to any customer as circumstances dictate.

We do our best to provide our customers with accurate pricing and information for the products on our website. However because we are constantly improving our website, we cannot guarantee 100% accuracy of all the information on our site.

All prices shown are inclusive of VAT.

Valid promotional codes should be applied at the checkout to receive the promotional discounts. 

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